Beat That Training
Terms and Conditions
Beat That Training is owned and operated by The Training Co. Its purpose is for promotional events marketing and to offer discounted prices under certain terms and conditions listed here. All training will be delivered by The Training Co under these conditions.
Any training, event, product or service offered by Beat That Training will be conducted, without exception, in accordance with these terms and conditions and any booking will be considered as an acceptance of these terms and conditions. The exception to this is when Beat That Training has agreed to work with the ‘Clients’ terms and conditions; when agreed, changes to Beat That Training’s own Terms and Conditions are made – in both of these cases it must be agreed in writing prior to the booking confirmation or the following Terms and Conditions will apply.
1. Definitions
The term ‘Training Provider’ means Beat That Training.
The term ‘Client’ means the organisation booking and/or paying for the services.
The term ‘Delegate’ means a person attending the training course, assessment or seminar.
2. Bookings
Bookings and any enquiries must be directed to Beat That Training either via their website at www.beatthattraining.co.uk – contacting The Training Co directly does not mean that prices offered by Beat That Training will be honoured and prices offered by The Training Co will apply. All bookings must be made and paid for, in full, via the promotional website www.beatthattraining.co.uk. The Client will receive a booking confirmation to their email address, which will summarise the details of the course/event. This booking must then be confirmed by clicking the embedded email link. If for some reason this can not be done a simple email to the client confirming the course/event will be sent and the booking is confirmed upon receipt of a ‘confirmation’ email – this email takes no form apart from referring to the course/event and stating acceptance of. All bookings must have a lead time of at least 14 days to be confirmed, bookings made with less lead time may be accepted if resources are available but may be cancelled without cost to any party and a full refund will be given – the client will be informed within 12hrs of booking and payment of this condition.
3. Notification of Delegates
The number of delegates should be given at the time of the booking. Delegate numbers can increase to within the maximum allowed on the course but additional delegate charges will need to be paid for on receipt of the invoice. A refund of delegate cost for delegates that do not arrive for the course will be made within 48hrs of the course end date, however, the course fee will not be refunded. In the event of cancellation and where cancellation fees are to be paid, the course fee will be chargeable.
4. Cancellations
All confirmed bookings that are cancelled by the client, within the below timescales, will incur the following cancellation fees, and refunds of the appropriate amount will be made:
Within 56 days of the course commencement = 25% of the full fee.
Within 28 days of the course commencement = 50% of the full fee.
Within 14 days of the course commencement = 75% of the full fee.
Within 7 days of the course commencement = 100% of the full fee.
If the training provider is notified of a cancellation within the cancellation period(s) shown above, it will be at the discretion of the training provider whether the training course/event can be reallocated, although the training provider will endeavour to accommodate a request for an alternative date. The original booking will remain subject to the standard cancellation rules set out above.
5. Prices & Payment
The prices charged by the training provider are decided upon in line with the type of training provided, the number of delegates and other factors. These prices will be notified at the time of booking. Invoices will be raised at the time of booking and should be paid in full immediately to confirm the course. Should the number of delegates increase above the prior agreed number then this will incur an additional charge per delegate and will be invoiced separately. Invoices are to be paid by card or Bank stated on the invoice/website or the course will not be confirmed. A money-back guarantee is offered on a pro-rata basis per delegate if, after investigation, a delegate feels that the training did not meet the initial aims and objectives. The decision of the Training Provider is final in terms of whether any fees are payable and if so the amount. Where it has been agreed that a client will pay on invoice – the invoice must be paid within 30 days of receipt/course end date, failure to do this will render the discount offered by beatthattraining.co.uk invalid and the full course price will need to be paid. Full course prices are advertised on the parent training companies (The Training Co) site www.thetrainingco.co.uk. An amended invoice will be raised and sent to the client. Failure to pay this invoice will result in a monthly increment of 8% of the net total, backdated to the course date. Invoices over 90 days will activate the small claims court process and additional fees may be added to the invoice.
6. Travelling, Accommodation & Subsistence
Unless otherwise agreed in writing expenses will be charged in accordance with this section. Travelling will be charged at the current agreed HM Revenue & Customs rate. Where accommodation is required, this will be agreed with the Client – approx. costs will be given prior to booking. The Client will only pay the gross cost of the accommodation and no service charge from the training provider will be added. The Client can reserve the right to make the accommodation arrangements; this generally means hotel accommodation of a 3-star rating or higher. Where subsistence is required, this will be agreed upon before the training/event and an approx. limit on spending will be agreed.
7. Equipment & Belongings
The training provider will not accept liability for loss or damage to any equipment or other belongings, however, caused. Delegates are responsible for the safekeeping and appropriate use of items loaned, used or given to them. Damage or loss of such items will be charged to the client.
8. Health & Safety
The training provider will take reasonable steps in relation to the health and safety of the training provider and/or delegates; however, the responsibility for health and safety issues remains with the client throughout.
9. Confidentiality.
The client and delegates data information will be kept secure and will not disclose any information of a confidential nature obtained by reason of the training received except information which is already in the public domain. The provisions of this section shall apply during the continuance of this agreement and indefinitely thereafter.
10. Right to Dismiss
The training provider reserves the right, at its sole discretion, to dismiss any delegate from the training course or seminar on the grounds of misconduct or upon failure of any mandatory section of the course, this includes timekeeping.
11. Force Majeure
The provision of training may be totally or partially suspended by the training provider to the extent that delivery is prevented through any circumstances beyond its control.
12. Copyright
The training provider retains its intellectual property rights in all of its materials, documents and/or software, none of which may be reproduced, modified, amended, stored in any retrieval system or transmitted, in any form or by any means, otherwise than for the purpose specified by the training provider. The material described above remains with the training provider and may not be used by the client, delegate or other party for training purposes. If the training provider becomes aware of such use, legal action may be taken to stop such activity and seek compensation.
13. Variation
No variation of these terms will be valid unless evidenced in writing and signed by a duly authorised representative of the training provider
14. Certification
Certificates remain the property of the training provider until full payment has been made. Certificates will be sent to one address for distribution by the client and the training provider accepts no responsibility for loss or damage to certificates from this point onwards. Certificates that require re-printing will be charged accordingly and a cost for this service will be given at the time of enquiry – invoices will be produced and payment is due in line with point 5.
15. Examinations
Examinations are conducted in line with the Awarding Organisations Examination Procedures – copies of these procedures can be forwarded to the client upon request.